Housing with care

in Norfolk and Suffolk

What is housing with care?

Care and support in your own home

Housing with care is an alternative to residential care, giving you a home with your own front door. You can retain your independence by having your self-contained flat. Our staff are on-site to support you with enquiries and advice for your peace of mind. The level of care and support you require, is identified by the Local Authority Adult Social Services Department through a Care Act Assessment.

Sense of Community 

Each flat typically has a small living room, kitchen and a bedroom with en-suite shower and toilet facilities. It is yours to furnish and decorate so that you can make your house a home.

We provide you with communal gardens, a lounge area, and dining space with home-cooked meals, where you can chat with friends and family and enjoy social events.

Some of our buildings even have hairdressers, laundrettes, and bars!

The flats and communal areas are fully accessible for wheelchairs with spacious corridors, extra-wide doorways, and lift access to upper floors.

Who are your partners

Most housing with care schemes are run as a partnership between:

  • Norfolk County Council, which provides care through NorseCare;
  • Housing associations, which own and maintain the buildings as well as being the landlord in tenancy agreements;
  • District councils, which help to assess people’s housing needs

Here when you need it

For many, knowing care is always available gives them peace of mind. At all our sites, if you need it, care is available. Your care and support needs are identified in your care and support plan following your Care Act Assessment.

Every tenant has a care plan. You will be a part of writing your plan, and you can involve your family too if you want to.

Support can include:

  • Managing your home
  • Help with laundry, cleaning and shopping
  • Personal care, including washing and dressing
  • Help with organising and taking medication
  • Help to prepare meals
  • Help to get in and out of bed safely.

Sometimes people need more support to remain independent. We will consider how best to support people with higher care needs. If we cannot help you, you can discuss this with Local Authority Adult Social Services, our dedicated team, and your family to assess your future needs.

For more information on how Norfolk County Council supports people in housing with care, just visit their website.

Care and support in housing with care schemes

Supporting people to live independently

NorseCare provides onsite care at housing with care schemes in Norfolk. As well as offering good living space, the schemes usually feature a restaurant, shop, communal lounges and gardens. Some schemes offer specialist support for people with dementia.

Our care and support in housing with care schemes aims to:

  • provide you with care that is personalised to you, supporting your physical, mental, emotional and social needs in order to maximise your personal wellbeing
  • keep you safe
  • enable you to exercise choice over your life and to remain as independent as possible
  • continually assess the quality of the service we provide to you
  • embrace new ideas and research that will improve your quality of life
  • ensure our staff are fully trained to provide you with the very best care and support.

If you are interested in a tenancy in one of the housing with care schemes, please contact us, or you can contact the Adult Social Care team at Norfolk County Council on 0344 800 8020 or click here for more information: www.norfolk.gov.uk/care-support-and-health/housing/housing-with-support/housing-with-care

daughter and senior man in wheelchair on walking green nature
Nurse having chat with senior woman in nursing home